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REVIEWS ARCHIVE

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2015

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Real People. Real Reviews.



Our Average Net Promoter Score:

92%

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Great Company

September 01, 2015 by Michael

Power Choice Mortgage and there staff are great. They refinance my home last year and help me this year with a great loan. I will recommend this company to all my friends and family when they are read to refinance there homes

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Very good and very easy

August 31, 2015 by Willy

Honesty and no suprizes, everyone handling the loan need to know all the details so it is not up to the borrower to explain everything about the loan,or is not surprized when a new person delivers the loan and it's completely different that was originally discussed and agreed upon.

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Loan experience

August 19, 2015 by Pamela

Kim was very proactive about always keeping me informed with the status of the loan processing.

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First time online loan experience

August 17, 2015 by Bill

I appreciated the professionalism and thoroughness of each team member I dealt with. I received prompt email and phone replies to questions and ongoing updates on my refi loan progress. I enjoyed the convenience of being able to carry out the entire loan process from home, including the notary service. The process drug out longer than I anticipated, about two months in all, but was due in part to the extended requirements on VA loans. In the end my wife and I were happy with the results. I have only three small comments I would like to share for potential improvement: 1) I was informed by Gary Bickmore at Clark Pest Control (who did our required termite inspection for the VA loan) that documentation he received from Power Choice Mortgage by email contained my social security number. He and I both felt that was not necessary information to share with their company and should have been blacked out on the report. 2) Our original loan approval was for approximately $470,000, which would have allowed for payoff of our 1st and 2nd HELOC loans plus some cash out. I was the one to bring to Jenn's attention that our appraisal was for only $450,000. Corrections were quickly made but in the end we needed to pay approximately $2000 out of pocket closing costs and no money out available. This caused my wife and I a little frustration at the time. 3) I asked Jenn at the time our loan was closing if Power Choice Mortgage also does refinancing on time share mortgages. She indicated she didn't know but we are still awaiting a reply to that question as that is a possibility for us also down the road a bit.

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experienced and understanding helpers

August 17, 2015 by Keith

They were patient with me as the other company had problems when one of their people quit with out notice.

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Power Choice Mortgage Advisors is wholly owned by Power Choice Mortgage, a California Corporation, NMLS #237710.

Power Choice Mortgage Advisors is an Equal Housing Lender and fully complies with all laws applicable to the conduct of its business, including those laws prohibiting discrimination such as the Fair Housing Act and the Equal Credit Opportunity Act.

Equal Housing Opportunity Statement
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.